What is the difference between a certified and non-certified eternity ring?
The main difference is one comes with proper certification with each diamond where the other comes with no certification or assurance of the color and clarity other then what the seller is telling you. Eternity Us was created, so all customers know precisely what they are buying. There is no guessing. For every ring, our customers receive an individual diamond dossier from the Gemological Institute of America (GIA), the most recognized grading laboratory in the world.
After I get my eternity ring and it does not fit can it be resized?
Since the diamonds go all the way around there is no way to size the ring therefore if the ring does not fit we will have to make a new one for you. Please let us know within 30 days of your purchase.
Why does it take 3-4 weeks to make an eternity ring?
Our GIA-graduated gemologists spend days traversing the world in search of the highest quality matching gems for creating your ring. Then, using state-of-the-art CAD technology, we design the setting to complement the exact proportions of the GIA certified diamonds. Manufacturing a single GIA certified Eternity Ring takes nearly a month to complete. We devote all this time to your purchase because we believe excellence cannot be rushed. Moreover, your love is worth nothing less than perfection.
Can I return my order if I do not like it?
All orders can be returned within 30 days of receipt. Please call us to initiate a return.
How is my order going to be packaged and shipped?
All rings come in a luxury black LED ring box. All orders are shipped via FedEx or UPS. You will be notified via email when your ring ships.
Is there any Sales Tax?
We do not charge sales tax on orders shipped outside of New Jersey. If shipping in New Jersey there will be New Jersey sales tax of 6.625%.
Do you offer any additional designs or different carat weights other then you display on the website?
Yes call or email customer service with your request, and we will try and assist.
Do you have a retail location?
We do not have a retail location allowing us to sell direct to customers online and enabling us to pass on all the savings directly to you.
Do you sell conflict diamonds?
We do not sell conflict diamonds. Diamonds are sourced from legitimate diamond vendors who abide by the Kimberly Process.
Are the diamonds treated or enhanced in any way?
All GIA diamonds we sell are 100% natural and not treated or enhanced in any way.
